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Course Selection FAQ's |
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WebReg Phase I (Course Selection) Frequently Asked Questions
How do I know when to Register?
The scheduled dates and times for WebReg Phase I are posted on the WebReg login page. All registration dates are also listed on the university Academic Calendar.
Can I register over the phone?
No,
however our helpline (562) 777-4002 and front counter are available to
assist you. We can often help walk you through the process or problem.
When I try to log into WebReg it tells me that my session has expired or been invalidated. What does this mean?
If
you are getting this message when you try to log into WebReg you have
entered your Net Id or password incorrectly. Double check that caps
lock is off and that you are typing both things correctly. If you
cannot remember your password try clicking on "I Forgot my Password"
and copying the password listed in the e-mail reminder into the correct
field. If you are still unable to get on please call our WebReg
helpline (562) 777-4002.
The class I want is signature required. What should I do?
You need to request permission from the department. You may request permission online via WebReg.
I requested a signature online and it is still pending. What should I do?
If
your signature has been pending for several days you can follow up by
contacting the department directly. In general you should receive a
response on your signature request within 48 hours.
What can I do if the class I wanted to take is closed?
Once a class is closed there are several things you can do:
1) Check with the department to see if there is a waiting list for the class
2) Continue to check online during WebReg Phase I & 2 to see if the class re-opens.
3) Take an Add/Drop form to the first day of class and see if the professor is willing to sign you in.
NOTE:
There is no guarantee that you will be able to get into a closed
class. We recommend that you select a second choice class as an
alternative.
What should I do if the classes I want to add have a time conflict?
Register for one of the two classes online via WebReg. Fill out an Add/Drop form for
the other class and have it signed by both professors with a "TC okay"
next to their signature. A signature is required from both professors
regardless of how you are working out the time conflict. Both
professors need to be aware of the situation.
What should I do if I want to take more than 18 units?
You
need special permission from the Office of the Registrar to take more
than 18 units. Please see the Registrar front counter for more
information.
NOTE: There is a per unit charge of $1,156 for every unit over 18 (Undergraduate students only). A minimum 3.0 GPA is required.
I keep getting an error message, but it just lists a number and does not list the problem. What does this mean?
Please call (562) 777-4002, and one of our registration assistants will gladly help you.
How do I register to audit a class?
Currently
enrolled students may register to audit a class by submitting an
Add/Drop form signed by the professor to the Registrar Data Entry
counter during the third week of the semester.
Former Students/Alumni and All Others apply to audit a course by submitting an Audit Application to the Registrar Front Counter during the third week of the semester.
NOTE:
Undergraduate and Master's level Audits are $50/unit. Doctoral audits
are not allowed. Alumni can audit one Undergraduate or Master's level course
for free. Please see Alumni Relations to get your audit fee waiver
letter.
I am on academic probation but would like take more than 13 units. What do I need to do?
Students
who are currently on academic probation are not permitted to register
for more than 13 units. If you would like to speak with a probation
adviser please schedule an appointment with the Registrar Front Counter of the Academic Advising Office (undergraduate first semester probation students).
When is the deadline to pay?
The deadline to pay for the Spring 2010 semester is January 26, 2010 for all continuing students and January 29, 2010 for all new students. In addition to payment all student must complete WebReg Phase II. Payment can be made as a part of the WebReg Phase II process.
Yes. You can pay online during WebReg or you can log in to Portal anytime and make a payment via the Payment channel.
What is the difference between WebReg Phase I and WebReg Phase II?
WebReg Phase I (Course Selection) is
required of all current students. Every fall and spring semester,
current students are given the opportunity to reserve classes for the
upcoming semester. Special course selection dates are held by the
Office of Admission for transfer and re-admit students. For details
regarding these events please contact your Admissions Counselor. New
students will receive a schedule of classes and information about
WebReg Phase II prior to the start of school. New students do not
participate in WebReg Phase I.
WebReg Phase II (Final Registration) is required of ALL
students. Completing WebReg Phase II confirms that you will be
attending classes for the upcoming fall or spring semester. University
services such as meal plans, parking and student health insurance are
activated at this time. It is assumed that students who do not
complete final registration do not plan to attend that semester and
their classes will be dropped.
Registration is finalized when
all steps of WebReg Phase II (including adding classes and the legal
agreement) are completed and the required down payment for the semester
has been made.
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Hours |
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Office of the Registrar
Mon - Friday 8:00 - 5:00 (PST)
Closed September 7 - Labor Day
Closed November 26 & 27 - Thanksgiving Holiday
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Contact Info |
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Dial (562) 944-0351 and the extension:
WebReg Steps Ext.
1. Add/Drop Classes 4002 Office of the Registrar
2. FERPA & 1098T 4760
Accounting
3. Student Information 4002
Office of the Registrar
4. Health Insurance 4841
Health Center
5. Autos 4877
Campus Safety
6. Meal Plan 5810
Housing 5838
Auxiliary Services
7. Mailbox 5475 Auxiliary Services
8. Student Ministry 4754
Student Ministries
9. Financial Charges 4760 Accounting
10.Financial Aid 4742 Financial Aid
General WebReg Inquiries: (562) 777-4002
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FAQ's